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Ramping | Call Center Agent

Sapient BPO Global
Lemon Square, Epifanio de los Santos Avenue, Quezon City, Metro Manila, Philippines - Philippines
Postal code: 1105
Industry: Telecommunications
Number of employees: 200-500

Posted:10 Month

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Duration of employment:

Permanent

Career field:

Information Technology

Salary (Monthly):

Less than 35,000 PHP

Location of Job:

Quezon City

Permanent Information Technology Less than 35,000 PHP Quezon City

Description:

Job Responsibilities:

 

  • Follow standard operations and procedures.
  • Recognize and escalate priority problems in accordance with Client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

 

For regular employees, we offer an industry-leading benefits package that includes:

 

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

 

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